Terms of Agreement for Physical Therapy and Pilates Website and Booking System

1. Introduction

Welcome to On the Move Physical Therapy and Pilates (OTM) online booking system. By using our website booking system, you agree to comply with and be bound by the following terms of agreement. If you do not agree with any part of these terms, please do not use our booking system.

2. Services

Our website booking system allows users to schedule appointments for Physical Therapy and Pilates sessions provided by OTM. The availability of these services may vary and is subject to change without notice.

3. User Account

To use our booking system, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.

4. Booking and Cancellation

Users may book appointments through our website booking system. Appointments are subject to availability, and OTM reserves the right to modify or cancel appointments as necessary. Users may cancel or reschedule appointments within the designated timeframe specified on the website.  Appointments canceled less than 24 hours in advance will be subject to a fee equal to the entire amount of the appointment.  Classes canceled less than 12 hours  in advance will be subject to a fee equal to the entire amount of the appointment.  Users are responsible for communicating the cancellation via the booking system or email.

5. Fees and Payments

The fees for physical therapy and Pilates sessions are clearly outlined on our website. Payment is due at the time of reservation or service unless otherwise agreed upon.  OTM reserves the right to change the fees for services at any time and will provide notice on the website.

6. Refund Policy

Refunds for services rendered are not generally provided. However, OTM may consider refunds on a case-by-case basis for extenuating circumstances. Please contact us for further details.

7. Privacy

By using our booking system, you agree to our Privacy Policy, which outlines how we collect, use, and disclose personal information. Please review our Privacy Policy, which is available on our website.

8. Code of Conduct

Users are expected to behave in a respectful and courteous manner when using our booking system. Any abusive or inappropriate behavior may result in the suspension or termination of your account.

9. Limitation of Liability

OTM is not liable for any injuries or damages that may occur during physical therapy or Pilates sessions booked through our website. Users engage in these activities at their own risk.

10. Changes to Terms

OTM reserves the right to modify these terms of agreement at any time. Users will be notified of any changes, and continued use of our booking system constitutes acceptance of the modified terms.

11. Governing Law

These terms of agreement are governed by the laws of California. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in California.

By using our website booking system, you acknowledge that you have read, understood, and agreed to these terms of agreement. If you have any questions or concerns, please contact us at info@onthemovephysio.com.